Toss TAp
The First App for Remote Drink Gifting
ROLE
Product Designer
YEAR
2024
Client`s Request
“We are looking for an app that allows users to send drink vouchers (tokens) to friends, redeemable at participating bars or restaurants. Merchants should be able to manage their offerings and create tokens for purchase, providing a simple and engaging way to drive sales through digital vouchers.”
About Project
Our project is focused on creating a app where users can send drink vouchers (tokens) to friends, redeemable at participating bars and restaurants. Merchants will have the tools to manage their offerings, create and sell tokens, and engage customers, boosting sales through an easy-to-use digital voucher platform.
User Challenges
Users currently face the challenge of not being able to share or pay for drinks remotely, as there isn’t an existing app that provides this functionality, making it difficult to send drinks to friends digitally.
Merchant Challenges
Users currently face the challenge of not being able to share or pay for drinks remotely, as there isn’t an existing app that provides this functionality, making it difficult to send drinks to friends digitally.
Process
This category details the step-by-step approach taken during the project, including research, planning, design, development, testing, and optimization phases.
Research & Planning
Conducted market research to identify existing scheduling challenges and user preferences. Defined target audience segments and outlined key features based on user needs and market trends.
Design & Prototyping
Collaborated with designers to create intuitive user interfaces and interactive prototypes. Iteratively refined designs based on user feedback to enhance usability and visual appeal.
Implementation
Leveraged agile development methodologies to build the scheduling app from the ground up. Prioritized feature development based on user feedback and technical feasibility. Implemented AI algorithms to analyze user behavior and optimize scheduling recommendations.
Testing & Optimization
Conducted rigorous testing across various devices and platforms to ensure compatibility and performance. Gathered user feedback through beta testing and iteratively optimized the app based on usability metrics and user satisfaction.
Solution for Users
TossTap enables users to send and receive drink vouchers digitally, allowing them to share drinks remotely with friends. This app fills the gap by providing a seamless platform for users to gift drinks virtually, bridging the distance between friends and enhancing social connections. Through TossTap, users can purchase, send, and redeem drink vouchers at participating venues, making remote gifting of drinks convenient and accessible.
Solution for Merchants
TossTap offers merchants a powerful tool to increase customer engagement and drive sales by allowing them to create and manage digital drink vouchers. By participating in TossTap, bars and restaurants can attract new customers, as users send vouchers to friends, encouraging visits to redeem them. The app also provides merchants with insights into voucher redemptions and customer trends, helping them tailor offers and foster customer loyalty through a convenient, modern platform for digital gifting.
Project Result
The result of the TossTap project is a well-designed app that enables users to easily send drink vouchers to friends remotely, redeemable at participating bars and restaurants. The app offers merchants a user-friendly platform to create, manage, and track digital vouchers, boosting customer engagement and sales. By addressing the gap in the market for remote drink-sharing, the app provides a seamless and secure solution for both users and merchants.